Lifelong Services

Wednesday Mornings 9am-12 pm (and other days as available)
Medicare counseling by appointment

Lifelong’s Health Insurance Information Counseling & Assistance Program (HIICAP) offers free assistance to people who are navigating their Medicare coverage. If you have questions about Medicare and related insurance or are having trouble paying for premiums, deductibles, or prescription drugs, please turn to HIICAP. Trained, certified Health Insurance Counselors are available to respond to your individual insurance needs.

Medicare Basics presentations and FREE, non-biased 1:1 health insurance counseling are available at Lifelong. Telephone, Zoom, or in-person HIICAP appointments are available. Lifelong membership not required.

Schedule an in-person, virtual, or telephone appointment with a HIICAP counselor: 607-273-1511 or email Mary-Ann Reeter at [email protected].

OUR TAX APPOINTMENTS ARE NOW FULL AND WE ARE UNABLE TO TAKE NEW APPOINTMENTS AT THIS TIME. If interested in preparing your taxes yourself, please see the “self prep” option below.
This year we will be returning to in-person preparation for most taxpayers. To avail yourself of this service you must have proof of full COVID vaccination. (See in-person option below.)

IRS Federal and NYS tax returns will be prepared this year from February 4 through April 14 by Lifelong TCE volunteers, trained and certified by the IRS.

 Who is qualified for our assistance? All persons

• age 60+ (with spouses of any age), or
• with disabilities, or
• with limited-English proficiency
• families with incomes below $60,000

Note that some returns may not qualify, including rental income and loss, home office deductions, and some self-employment.

If you have any concerns about reading, writing, communicating with us, or completing your forms, please let us know so we can help you successfully complete this year’s process and to make sure you understand your tax return. Call 607-273-1511 x258 or email [email protected].

The Tax Counseling for the Elderly (TCE) program is sponsored by a grant from the Internal Revenue Service with additional financial support from Lifelong and the Tompkins County Office for the Aging.

Lifelong offers three options for helping you get your taxes done.

1. In-person prep
2. Contact-free virtual
3. Self-prep with Lifelong assistance

If you are unvaccinated for other than medical or disability-related reasons, click here for free options available to you.

Need one-on-one assistance navigating your smart phone or computer? Schedule an appointment for your FREE 1-hour consultation. Appointments & Lifelong membership required.

Call 607-273-1511

Run by a dedicated group of volunteers, Wonderful Wheelchairs is a program of Lifelong which helps members of the community gain access to a wide variety of mobility equipment. We provide quality and affordable mobility devices and maintenance of those devices to those who need them. Email us at [email protected] or call 607-444-2817. On-site service hours in basement of Cayuga Nursing and Rehabilitation: Wed. and Fri., 9-11:30AM

For more information, visit www.wonderfulwheelchairs.info/home

A notary public serves as a state-appointed witness to the signing of important documents, like wills and powers of attorney. Services are free and Lifelong membership is not required. Contact Liza Burger to schedule notary services (by appointment only): [email protected] ; 607-273-1511.

First Wednesday of the Month 5:30-7:00 PM

Lifelong membership not required. Conducted by trained facilitators, this caregiver support group is a safe place for care partners of those living with dementia to:

• develop a support system
• exchange practical information on challenges and possible solutions; learn about community resources
• talk through issues and ways of coping; share feelings, needs and concerns